Legal notice

LEGAL NOTICE AND GENERAL TERMS OF USE

https://albanua.com/

I. GENERAL INFORMATION

In accordance with applicable Chilean legislation and the rules governing electronic commerce and consumer protection, the following information regarding this Website and its operator is provided:

Website: https://albanua.com/

Website Name: Albanua

Owner and Operator: Comercializadora Indahouse SpA

RUT: 77.750.436-3

Legal Representative: Sergio Andrés Blanco Moreno

Legal Representative RUT: 16.711.261-7

Registered Address: Carlos Antunez 2025, Office 904, Providencia, Santiago, Chile

Contact Telephone: +56 9 5370 7341 (WhatsApp only)

Contact Email: contact@albanua.com

Albanua is the commercial name used by Comercializadora Indahouse SpA for the operation of this Website.

The Website currently offers and markets its products primarily to customers located in the United States. The geographical scope of its commercial activities may be expanded to other countries in the future.

II. GENERAL TERMS AND CONDITIONS OF USE

Purpose of these Terms: The Website

The purpose of these General Terms and Conditions of Use (hereinafter, the “Terms”) is to regulate access to and use of the Website.

For the purposes of these Terms, the Website includes its visual interfaces, navigation structure, text, images, graphics, product information and all other elements incorporated into the Website (hereinafter, the “Content”), as well as any online services or resources offered to Users (hereinafter, the “Services”).

Albanua reserves the right to modify, at any time and without prior notice, the presentation and configuration of the Website and any Content and Services incorporated therein, subject to applicable law.

The User acknowledges and accepts that Albanua may interrupt, modify, disable or discontinue any element, Content or Service incorporated into the Website, subject to applicable law and without prejudice to any rights already acquired by consumers through completed transactions.

Access to and browsing of the Website is generally free of charge. Users are responsible only for any costs associated with their internet or telecommunications connection.

Browsing the Website does not require prior registration or subscription.

Purchases made through the Website are subject to the terms and conditions applicable to the relevant transaction and to any mandatory consumer protection laws that may apply.

The User

Any person who accesses, browses or uses the Website shall be considered a User.

By using the Website, the User agrees to comply with these Terms, without prejudice to any mandatory rights granted under applicable law.

Users are encouraged to review these Terms periodically, as they may be updated to reflect changes to the Website, its Services or applicable legal requirements.

The User assumes responsibility for making proper use of the Website. This responsibility includes:

  • Using the information, Content, Services and data offered by Albanua in accordance with these Terms and applicable law.

  • Refraining from any use that may infringe the rights of third parties or interfere with the proper operation or security of the Website.

  • Providing truthful and lawful information whenever information is submitted through the Website.

  • Refraining from submitting fraudulent, misleading, defamatory, abusive, unlawful or otherwise inappropriate content.

Mere access to this Website does not establish a commercial relationship between Albanua and the User. A commercial relationship may arise when a User purchases products or otherwise enters into a transaction with Albanua.

Reviews and Ratings

Albanua may provide customers who purchase products through the Website with the ability to submit ratings, reviews or other feedback regarding their purchases.

Users are responsible for the content they submit and must ensure that their ratings and reviews are truthful, lawful and based on their genuine experience.

Users may not submit content that is fraudulent, defamatory, abusive, unlawful, misleading, infringes third-party rights or is otherwise inappropriate.

Albanua reserves the right to moderate or remove User-submitted content where reasonably necessary and permitted by applicable law.

Age Requirements

The Website does not impose a specific minimum age requirement merely to access or browse its publicly available pages.

However, Users who make purchases must have the legal capacity required to enter into the relevant transaction under the law applicable to them.

III. ACCESS TO AND BROWSING OF THE WEBSITE: WARRANTIES AND LIABILITY

Albanua will make reasonable efforts to maintain the availability, security and proper operation of the Website.

However, Albanua does not guarantee that access to the Website will always be uninterrupted, completely secure or error-free.

Temporary interruptions may occur due to maintenance, technical problems, telecommunications failures, third-party services or circumstances beyond Albanua's reasonable control.

To the extent permitted by applicable law, Albanua shall not be responsible for damages caused exclusively by circumstances outside its reasonable control, including telecommunications failures, malicious third-party actions, viruses or other technical incidents not attributable to Albanua.

Nothing in these Terms is intended to exclude, restrict or waive any liability or consumer right that cannot lawfully be excluded or limited under applicable law.

IV. LINKS POLICY

The Website does not currently include third-party website links or affiliate marketing links as part of its commercial model.

If third-party links or affiliate marketing links are incorporated into the Website in the future, Albanua may update this section accordingly.

Any User or third party who creates a hyperlink from another website to the Albanua Website must comply with the following conditions:

  • The total or partial reproduction of the Website's Content or Services is not permitted without prior authorization from Albanua, except where permitted by applicable law.

  • No false, inaccurate or misleading statements may be made regarding Albanua, the Website or its Content and Services.

  • The establishment of a hyperlink does not imply the existence of any partnership, endorsement, commercial relationship or association between Albanua and the owner or operator of the linking website unless expressly stated otherwise.

V. INTELLECTUAL AND INDUSTRIAL PROPERTY

Comercializadora Indahouse SpA, operating through Albanua, owns or is duly authorized to use the intellectual and industrial property rights associated with the Website and the elements contained therein, as applicable.

These elements may include, without limitation, text, images, photographs, graphics, audio, video, software, trademarks, trade names, logos, designs, color combinations, Website structure and other Content.

All rights are reserved to the extent permitted by applicable law.

Unless expressly authorized or otherwise permitted by applicable law, Users may not reproduce, distribute, commercially exploit, publicly communicate, modify or otherwise use protected Content from the Website.

Users may access and view the Website and may make copies of Content solely for their personal and non-commercial use where legally permitted.

Users may not remove, alter, circumvent or manipulate technological protection measures, security systems or rights-management information incorporated into the Website.

Any person who believes that Content available through the Website infringes intellectual or industrial property rights may contact Albanua at:

contact@albanua.com

VI. E-COMMERCE AND CONSUMER INFORMATION

Albanua seeks to provide Users with clear, accurate and accessible information regarding the products offered through the Website.

Before completing a purchase, Users will be provided with the information applicable to the transaction, including the essential characteristics of the product, price and other relevant purchasing information as required by applicable law.

The applicable contractual terms will be made available to Users before a purchase is completed so that they have an opportunity to review them before providing their consent.

Where required by applicable law, information regarding shipping, delivery, returns, exchanges, warranties, applicable charges and customer support will be made available to the customer in connection with the purchase process.

Customers may contact Albanua regarding questions, complaints, returns or other matters related to their purchases through:

Email: contact@albanua.com
WhatsApp: +56 9 5370 7341

VII. APPLICABLE LAW AND JURISDICTION

Comercializadora Indahouse SpA is a legal entity established in Chile, and the operation of Albanua is therefore subject to applicable Chilean laws and regulations.

These Terms shall be governed by the laws of Chile, except where mandatory consumer protection laws or other mandatory legal provisions applicable to a particular User or transaction provide otherwise.

Because Albanua currently markets and sells products primarily to customers located in the United States, certain United States federal, state or local laws may also apply to particular transactions or consumers.

Nothing in these Terms is intended to exclude, restrict or waive any mandatory rights or protections granted to consumers under applicable law.

Any dispute arising from the use of the Website, a transaction conducted through the Website or these Terms shall be resolved before the competent courts or authorities determined in accordance with applicable law.

VIII. CONTACT INFORMATION

For questions concerning this Legal Notice and General Terms of Use, Users may contact:

Comercializadora Indahouse SpA
RUT: 77.750.436-3
Legal Representative: Sergio Andrés Blanco Moreno
Legal Representative RUT: 16.711.261-7
Address: Carlos Antunez 2025, Office 904, Providencia, Santiago, Chile
Email: contact@albanua.com
WhatsApp: +56 9 5370 7341